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HomeFrequent Asked Questions

________________________Frequently Asked Questions (FAQs)________________________
                                                                                                  Questions about ITAV services are listed below.
 
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Which communities do you serve?
Which communities do you serve?
ITAV serves residents, 55 or older,  in the 10591 zip code area.

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What kind of services do you offer?
What kind of services do you offer?
ITAV offers services that help seniors in our community to remain independent in their homes. 
 
It should be noted however, we are organized to supplement services and not to duplicate services provided by other not-for-profit or government organizations.  ITAV will provide information to help seniors identify other existing services available to them.
 
ITAV provides free rides to and from destinations within Westchester County Monday through Friday from 9:15am to 4:45pm. Volunteer Drivers donate their time and personal vehicles to make this possible. 
 
As we have developed our cadre of volunteers we now offer other services as listed below.


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How do driver services differ from those currently available outside of ITAV?
How do driver services differ from those currently provided?

Currently the Sleepy Hollow and Tarrytown Senior centers/Recreation Departments have van services. ITAV will augment those services.

 

ITAV rides will be available 5 days a week, 9:15am-4:45pm.  Senior Center vans only operate until 3:00pm on week days.  Individual volunteers will pick you up at your door, take you to your appointment and fetch you again for your ride home.


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Are the rides restricted to going to locations in Tarrytown & Sleepy Hollow?
Are the rides restricted to going to locations in Tarrytown & Sleepy Hollow?
ITAV will provide rides to and from destinations within Westchester County from 9:15am to 4:45pm Monday through Friday providing a Volunteer Driver is available.

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How much advance notice do I need to give for a ride?
How much advance notice do I need to give for a ride?
We encourage members to request (call 914.222.5116 or email us at info@itav10591.org) for a ride 48 weekday hours before to better insure a Volunteer Driver will be available.  However, if you cannot call that far in advance ... call and we will attempt to find an available Volunteer Driver ... or we will suggest other options that you might consider.
 
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Is there a limit to how many rides I can have?
Is there a limit to how many rides I can have?
The number of rides that a member receives is only limited by availability of Volunteer Drivers. A ride can be requested for just about anything the member wishes: medical appointment, food shopping, social visits, educational events etc.

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May I get rides to my house of worship?
May I get rides to my house of worship?
Yes, however we are not currently giving rides on weekends, evenings or on holidays.

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Does ITAV offer outings to cultural events, i.e. museum visits, theater in NYC?
Does ITAV offer outings to cultural events, i.e. museum visits, theater in NYC?
At this time we do not.  However, if volunteers can be recruited to do so outings would be considered.  If you would like to volunteer to help organize an outing have a chat with a member of our volunteer team.  Just click on the Volunteer Tab above to learn more.

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How much time must I commit to be a ITAV volunteer?
How much time must I commit to be a ITAV volunteer?
Our intention is that your volunteer experience be a positive one. Let us know what services you are interested in, how much time you are available to volunteer and we'll work with you to make it a fit.
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Please Visit ITAV 10591 News 
Updated March 29, 2020
News & Events
Member and Service Provider Protocol
Be informed, Please read this very important announcement!

UPDATED March 29, 2020